Career

Qualifications Other Ability to read and comprehend instructions and information. Professional personal appearance. Excellent communication skills. Ability to meet company's production and quality standards. Physical Requirements Surroundings spend time indoors in air-conditioned areas. Sitting on a regular basis Standing on a regular basis Walking on a regular basis Bending, twisting and/or stooping on a regular basis Kneeling and/or Squatting on a regular basis Lifting over 50 lbs on a regular basis Reaching and/or lifting overhead on a regular basis Climbing stairs Repetitive hand/finger movement on a regular basis Grasping/grabbing with hands on a regular basis Pushing and Pulling on a regular basis Expectations General Expectations Devote himself/herself to insuring satisfaction to customers. Determine management, production and quality requirements by asking questions and listening. Attend company meetings as required. Maintain a follow-up system that encourages follow through with assigned projects. Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals. Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively. Understand the terminology of the business and keep abreast of technology changes in products and services. Know and understand the federal, state and local requirements which govern the company’s business. Follow lawful directions from supervisors. Understand and follow work rules and procedures. Participate in performance management. Interact well with others and be a positive influence on employee morale. Uphold the company’s non-disclosure and confidentiality policies and agreements. Work evening, weekend and holiday work hours as required. Job-Specific Expectations Make 100 % productivity the goal and keep as close to that as possible. Use factory specifications as the standard in all repair, service, and customization work. Provide excellent customer service for all customers whether external and internal, specifically offering dependable vehicle service. Receive service assignments from the service writer or service manager. Have the repair work finished within the allotted time. Set goals, develop skills and constantly increase efficiency skill level. Submit your request parts as soon as it is determined what is required for a particular job. Keep the service writer or service manger informed of any supplemental work that may be required or of any delays to estimated completion time as you make those determinations so the customer can receive up to date information. Aid service writer as needed to write work orders, conduct test rides, interact with the customer, or in any other way you are able to guarantee customer satisfaction. Maintain a clean, efficient work area and assist in keeping the shop neat and organized. Make sure the proper paperwork is completed and filed after every job completion. Keep your technical qualifications current by finishing any required training programs. Take care that the vehicle is cleaner when the job is completed than when the customer dropped it off. Make each job thorough and complete to reduce return repairs. If the vehicle should be returned for additional work complete it quickly, correctly and cheerfully.

Reports to the Sales Manager

Qualifications

Education

High school diploma or the equivalent.

Licenses

Driver's License

Sales License

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements

Surroundings

spend time outdoors in the weather and elements.

spend time indoors in air-conditioned areas.

Sitting

on a regular basis

Standing

on a regular basis

Walking

on a regular basis

Bending, twisting and/or stooping

infrequently

on a regular basis

Kneeling and/or Squatting

infrequently

Lifting

25 lbs to 50 lbs

infrequently

Reaching and/or lifting overhead

infrequently

Climbing

stairs

Repetitive hand/finger movement

on a regular basis

Grasping/grabbing with hands

infrequently

Pushing and Pulling

infrequently

Expectations

General Expectations

Devote himself/herself to insuring satisfaction to customers.

Determine management, production and quality requirements by asking questions and listening.

Attend company meetings as required.

Maintain a follow-up system that encourages follow through with assigned projects.

Establish personal performance goals that are consistent with company standards of productivity and devise a strategy to meet those goals.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Participate in performance management.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

Be directly responsible for selling vehicles at dealership gross profit, volume and customer satisfaction standards, as set at the sole discretion of the dealership.

Coordinate with the sales manager to set and meet new and used sales quotas. Meet the profit margin goals for vehicle sales.

Be polite and friendly and greet customers promptly. Consistently follow the outlined sales process.

Utilize floor time effectively in meeting the customers needs and soliciting sales.

Determine each customer’s vehicle needs by asking questions and listening.

Demonstrate and test drive vehicles.

Verify that customers are qualified for their wants, needs, and ability to buy.

Maintain current knowledge and familiarity with new products, features, accessories, etc., and their benefits to customers. Maintain an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.

Understand the terminology of the automobile business and keep abreast of technology changes in the product.

Perform pre-delivery inspection and road test before delivery to customer.

Deliver vehicles to customers after purchase. This process ensures that the customer understands the vehicle’s operating features, warranty and paperwork, and it lays the foundation for customer loyalty.

Utilize the delivery of any new or used vehicle to create an event that will facilitate customer loyalty to the dealership.Understand equity and values, and be able to explain depreciation to customer.

Conduct telephone transactions courteously and promptly.

Utilize a consistent quotation process for purchases, trade-ins, and vehicle sales.

Move and arrange display vehicles on showroom and on lot as directed by management.

Deal with customer complaints in a sensible manner by showing empathy and a pleasant attitude to show our commitment to excellent customer service and to increase customer satisfaction and loyalty.

Know and understand the federal, state and local laws which govern retail auto sales

Attend pertinent training and stay current with with sales department concerns and sales techniques.

Attend sales meetings.

This is not necessarily an exhaustive list of responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job. While this list is intended to be an accurate reflection of the current job, the Dealership reserves the right to revise the functions and duties of the job or to require that additional or different tasks be performed when circumstances change (i.e., emergencies, changes in personnel, work load, rush jobs, technological developments, etc...).

Job Title:   Payroll Clerk

 

Position Summary: The Payroll Clerk is accountable for collecting timekeeping information, incorporating a variety of deductions into periodic payroll, and issuing pay and pay-related information to employees.

 

Essential Duties & Responsibilities:

 

• Must be able to follow detailed instructions and communicate effectively both orally and in writing.
• Must be organized and able to work to specified deadlines.
• Able to work on computer(s) for long periods of time in an office environment.
• Must exhibit patience and tact in dealing with employees.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.
• Understand the accounting/payroll terminology and methodology.
• Follow lawful directions from supervisors.
• Understand and follow work rules and procedures.
• Uphold the company’s non-disclosure and confidentiality policies and agreements.
• Work evening, weekend and holiday work hours as required.
• Maintains complete and accurate records of all payroll transactions in accordance to company policy and federal/state regulations.
• Collect and summarize timekeeping information.
• Process employee direct-deposits, advances, paybacks, and card payments as applicable.
• Update and process payroll records by entering changes in exemptions, insurance coverage, savings deductions, garnishments, and job title and department/divisions transfers.
• Prepares reports by compiling summaries of earnings, taxes, deductions, leave, disability and nontaxable wages.
• Obtain supervisor approval for overtime and time card discrepancies. And, resolves discrepancies by collecting and analyzing information.
• Print and issue pay checks when applicable.
• Process and close periodic payrolls.
• Calculate and process commissions for applicable employees.
• Process and issue annual W-2 forms to employees.
• Ability to completed additional duties and projects as assigned.

 

Qualifications:

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Ability to read and comprehend instructions and information;  Professional personal appearance;  Excellent communication skills;  Ability to meet company’s production and quality standards;  Customer service skills;  Excellent attention to detail and organization skills;  Organized and able to work to deadlines;  Excellent math skills and ability to perform complex calculations.

 

Education & Experience:

 

High school diploma or equivalent. 

 

Associates or Bachelor degree preferred.

 

Minimum 2 years of payroll or accounting experience.

 

Physical Demands:

 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

While performing the duties of this job, the employee is frequently required to sit, stand, walk, stoop, kneel, crouch or crawl, and talk or hear.  The employee may occasionally be required to lift and/or move 10 to 15 lbs. 

 

Work Environment:

 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

 

 

 

THE ABOVE DECLARATIONS ARE NOT INTENDED TO BE AN “ALL-INCLUSIVE” LIST OF THE DUTIES AND RESPONSIBILITIES OF THE JOB DESCRIBED OR OF THE SKILLS AND ABILITIES REQUIRED TO PERFORM THE JOB. RATHER, THEY ARE INTENDED ONLY TO DESCRIBE THE GENERAL REQUIREMENTS OF THE JOB.

 

______________________________ ________________

Signature (Employee)                         Date

 

 ______________________________ ________________

Signature (Supervisor)                         Date

The Lot Porter assists both the Sales and Service Departments in maintaining the new and used car lots, and in transporting vehicles to appropriate departments for service and inventory control.

Qualifications

Education

High school diploma or the equivalent.

Licenses

Driver's License

Other

Ability to read and comprehend instructions and information.

Professional personal appearance.

Excellent communication skills.

Ability to meet company's production and quality standards.

Physical Requirements

Surroundings

move throughout the company facility for most of the shift.

spend time outdoors in the weather and elements.

spend time indoors in air-conditioned areas.

Sitting

on a regular basis

Standing

for prolonged periods

Walking

for prolonged periods

Bending, twisting and/or stooping

for prolonged periods

Kneeling and/or Squatting

for prolonged periods

Lifting

over 50 lbs

on a regular basis

Reaching and/or lifting overhead

on a regular basis

Climbing

stairs

Repetitive hand/finger movement

for prolonged periods

Grasping/grabbing with hands

for prolonged periods

Pushing and Pulling

prolonged periods

Expectations

General Expectations

Must be ableo to follow instructions and communicated effectively both orally and in writing.

Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plans more effectively.

Understand the terminology of the business and keep abreast of technology changes in products and services.

Know and understand the federal, state and local requirements which govern the company’s business.

Follow lawful directions from supervisors.

Understand and follow work rules and procedures.

Work evening, weekend and holiday work hours as required.

Interact well with others and be a positive influence on employee morale.

Uphold the company’s non-disclosure and confidentiality policies and agreements.

Work evening, weekend and holiday work hours as required.

Job-Specific Expectations

Parks vehicles in accordance with policy and under direction of Sales/Marketing to ensure that the lot is attractive to potential buyers.

Assist Sales and Service Staff in moving vehicles to ensure efficient dealership operations.

Responsible for adding and maintaining key tags and window stickers on all lot vehicles

Drives vehicles to other dealerships for 'dealer swaps' or to other vendors as requested.

May pick-up or deliever customers as requested using dealership vehicles.

.

We are currently seeking an Automotive Service Cashier to join our Team!

This is a full time position.

RESPONSIBILITIES:

Enjoy working in a fast paced customer focused environment

Greet and interact with customers in a friendly and professional manner

Schedule service appointments

Accurately maintain and update customer account information

Filing service records and repair orders

Ensure repair orders are complete

Deliver messages promptly

Recognize possible client concerns and alert management

Work with computers and cataloging systems

Consistently focus on process and procedural improvements

Correctly execute all office procedures

Complete data entry functions accurately

Interact positively with clients, technicians, parts associates, sales team, service manager and fellow cashiers

QUALIFICATIONS:

 

Detail oriented and excels in a fast-paced, results driven environment

Previous cashier experience preferred/not required

Ability to work your assigned scheduled shifts (which may vary occasionally)

Ability to successfully multi-task

Present a self-motivated and enthusiastic presence in a team environment

Professional appearance and work ethic

WE OFFER:

Competitive Compensation

Medical, Dental and Vision

401(k)

Vacation/Sick & Holiday Benefits

Training

 

WE ARE AN EQUAL OPPORTUNITY EMPLOYER.